TAUT® · Sovereign IT Hardware Platform|Make in India · Class I/II · ISO 9001:2015
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Warranty Policy
Coverage terms, exclusions and the registration process for every TAUT product.
Standard Coverage
3 years on-site warranty on All-in-One PCs, Desktop PCs and Mini PCs. RAM and SSD modules carry a 5-year limited warranty from the date of invoice.
On-Site Service
Engineer visit at your premises for covered hardware faults across our pan-India service network. Next-business-day response in serviceable metros.
Government Supplies
Tender and GeM orders can be supplied with extended 5-year comprehensive warranty and OEM warranty certificates on request.
Terms & Conditions
- Warranty starts from the date of the original invoice, not the date of installation.
- Covers manufacturing defects in hardware components supplied by TAUT.
- Faulty parts are repaired or replaced with equivalent or better components at our discretion.
- Replaced parts carry the remainder of the original warranty period.
- The product serial number must be intact and traceable in our records.
What Is Not Covered
- Physical damage, liquid ingress, fire, or damage from power surges.
- Unauthorised repair, disassembly, or modification of internal components.
- Consumables, cosmetic wear, and software or operating system issues.
- Third-party peripherals not supplied by TAUT.
How to Register & Claim
01
Locate Serial Number
Find the serial on the label at the back or bottom of the device.
02
Verify Coverage
Check your warranty status online using the serial number.
03
Raise a Request
Call or email support with the serial number and fault description.
04
Engineer Visit
A service engineer is assigned and contacts you to schedule the visit.